COVID-19/Face covering policy

UPDATED FACE COVERING POLICY

Per the CDC’s updated guidance, the Resch Complex no longer requires fully vaccinated guests or employees to wear face coverings while in the Complex. People are considered fully vaccinated two weeks after their second dose of a two dose series, or two weeks after a single-dose vaccine.

We will not require proof of vaccination, but we ask guests and employees for responsible and respectful cooperation of this revised policy. Our goal is to continue to provide a safe environment for everyone.

 

Event changes, your tickets

As you have questions about your upcoming event, please know we are dedicated to keeping you as informed as possible. As reschedules, postponements and cancellations are confirmed we will communicate those to you and make the ticket process as hassle-free as possible. Below is some information that we hope will help:

  1. Many events have been rescheduled or canceled. Tickets for original show dates will be honored for the rescheduled dates. Nothing else needs to be done. Refunds will be given for canceled shows.
  2. The most current event dates we know are on ticketstaronline.com so stay connected by referring to it when you have a question. Just search for your event in the search bar in the upper right-hand corner. 
  3. An email will be sent to Ticket Star ticket buyers if there is a change to an event.
  4. The Ticket Star Box Office, located in the Resch Center, is open from 10 a.m. - 2 p.m. M-F. If there is an event in the Resch Center, doors will open at 10 a.m. to purchase tickets and remain open at least until one hour after the event starts. If you have further questions, please email us, and we'll get back to you as soon as we can.

The management team of the Resch Complex takes guest and employee safety very seriously. We aim to be a responsible venue by providing a safe environment to all.

Facility operations are continuing with enhanced cleaning measures to reflect standards of the Centers for Disease Control and Prevention (CDC). All high touch and high traffic areas are being cleaned and disinfected frequently. 

 

Important Notice: PMI Entertainment Group, the Green Bay Gamblers, and the Resch Complex are not liable for COVID-19 transmissions. We have implemented enhanced health and safety precautions for you, other guests, and our team members. You must follow all posted instructions while visiting the Resch Complex. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness or death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting the Resch Complex, you voluntarily assume all risks related to exposure to COVID-19.

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