COVID-19

Event changes & your tickets

As you have questions about your upcoming event, please know we are dedicated to keeping you as informed as possible. As reschedules, postponements and cancellations are confirmed we will communicate those to you and make the ticket process as hassle-free as possible. Below is some information that we hope will help:

  1. Events in April and May are already rescheduled, being rescheduled, currently postponed until a new date is scheduled, or in some cases canceled. For those moving to later in the summer or fall, tickets for original show dates will be honored for the rescheduled dates, so nothing else needs to be done. Refunds have been given or will be given for canceled shows.
  2. Events are continually updated on ticketstaronline.com so stay connected by referring to it when you have a question. Just search for your event in the search bar in the upper right-hand corner. This website also has Chat 24/7. Feel free to use it for event questions and updates.
  3. Events are also updated via the Ticket Star newsletter that is emailed out weekly to those who have purchased tickets to events from Ticket Star.
  4. Due to the coronavirus and the order from the Governor, Ticket Star is temporarily closed. For questions, please email us, and we'll get back to you as soon as we can.

Thank you for your understanding and patience during this challenging time for all of us.

PMI Entertainment Group & Ticket Star

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