ADA Accessibility

The Resch Center, one of Ticket Star’s premier venues, offers accessibility to those with special needs:

Box Office

The Ticket Star box office located in the Resch Center has wheelchair accessible windows. 

The Ticket Star box office has twenty assistive listening devices available on a check-out deposit system. These devices can only be used when the in-house sound system is used for the event being held.

Drinking Fountains

Drinking fountains throughout the facility are wheelchair accessible for your convenience.


There is one elevator on each side of the lobby when you enter. Our elevator attendants will provide assistance if needed. All guests with ADA level tickets will have first priority use before, during and after an event. During the event, when the elevator is not in use, it will be parked on the ADA level for easy access.

The ADA east and west seating areas have elevator assess to level 2 where the restrooms are located. For those guests that are seated on the floor, ushers are available to escort you to and from the first level restrooms located on the east and west sides of the lobby.


An automated door is located furthest to the west side of the main entrance for your convenience.


Interpreters for the deaf and hard of hearing are available by request. Every effort will be made to accommodate your requests. However, it will depend upon the availability of a qualified interpreter.


Vehicles with a handicapped permit or license plate will be allowed to park in the Gold Lot adjacent to the Resch Center Complex in front of Shopko Hall/Brown County Arena. When needed, a portion of the US Cellular Lot will be reserved as well. Both lots are accessible from Armed Forces Drive. 

If both the Gold and US Cellular Lots are filled, the parking attendant will instruct your driver to drop you off at the front of the facility and to park in Lambeau Field.



All restrooms are wheelchair accessible, including the accessible family restrooms located on level 2 between sections 211-212 and 219-220.


ADA seating is located on the third level – ADA west. If the west side becomes filled, ADA east will be used. Depending on the event, accessible seating may be available courtside, rink side or on the floor.


If you did not purchase a ticket for the ADA accessible areas and decide you now need an accommodation, relocation may be possible depending on the event. Please notify a Ticket Star agent or an usher and they will see if they can accommodate you.


Wheel chairs are not provided so we encourage our guests who require wheelchairs to bring their own. The wheelchairs we have on hand are for emergency use only.